We strive to deliver the fortune readings within 10 minutes at all times. There might be delays at busy times and we inform you with an in-app message at those cases.
You can get a gold membership to receive your readings as soon as possible even at busy times. Gold members have high priority and they receive their readings before all others.
You can get a membership by tapping on your subscription type at the main screen.
If you haven't received your reading within specified time frame, please send us a message via tapping on the help icon at the top right corner at the reading details page. We will deliver your reading to your mobile and email address as soon as possible.